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Hello Sir,
my laptop is of the Model 'HCL ME ICON L 1015' with Corei5 2510, 2.3 Ghz processor, 4GB DDR3 1333 Mhz RAM installed in it. I was having Windows 7 Ultimate, SP1 (64 Bit) OS installed in it.
2 Months before 29th July, 2015 I got the windows 10 Reserve icon and I reserved it. On 1st August, 2015 I upgraded it to windows 1o Pro through free upgrade offer of Microsoft. The upgradation was smooth and some of the previously installed applications didn't work with the new windows 10 Pro OS, but it was ok as I reinstalled them after upgradation.
But to my surprise when ever the laptop reboots (restarts) the screen becomes greyish black after the windows 10 icon appears, and I can't see any activity in screen thereafter. Every time I have to press the start button or sleep key on the keyboard and make the laptop to go to sleep mode. And once it goes to sleep mode if I press the same start button or sleep key, then log in screen appears and it allows me to work further. This start up black screen problem is not there when ever laptop starts from hibernation mode, sleep mode or starting after shutdown.
I had a chat with some of my friends they said its a graphics driver problem, but I installed the latest Intel HD Graphics 3000 driver from intel website, which gave me no solution from this problem.
There is another issue I am facing after upgradation is that when ever touch pad driver ' synaptic pointing device driver' get installed automatically through windows updates my wifi function (Fn +F2) key doesn't work and if I uninstall the pointing devce driver the wifi function key works and Iit allows me to use internet through wifi. There are so many touch keys on the keyboard for wifi, sound etc which some times works and some time don't work. The scroll area on touch pad also doesn't work.
I am stuck up with this issue. I loved the features of windows 10 but the above problems repeatedly makes me too annoyed to use this new OS. I was having zero problem when windows 7 ultimate was installed.
Please guide me what to do. I didn't find any latest driver from OEM sites (HCL laptop drivers) for windows 10.
Thanking you in advance for a suitable guidance and awaiting for quick response.
B P Sarangi,
Kolkata, India